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Early last fall, we experienced a major change in our work with one of our suppliers that disrupted our productivity and deliverables for many of our clients. I actually went through the steps of grieving related to the Kübler-Ross change curve (see graph below).

There was the initial shock. How could this be happening? What were these people thinking or NOT thinking? I soon went to denial, calling customer service to get answers and register complaints. I probably entered the depression phase about the time I started calling other colleagues to commiserate and find out what if anything they were doing to return things back to the way they used to be. 

After binge watching a season of Suits and Googling to see if there were any free and easy legal actions I could take, I finally began to experiment with real alternatives and adjustments I would need to function in the new reality foisted upon us. By...